Customer Info

 

TERMS + CONDITIONS

• Please remember, all items are second hand. General condition will be noted as well as any faults

 

•   All purchases are final. 

 

 

SHIPPING

 All items purchased from THE LITTLE OP SHOP through the website or Instagram are washed and then packaged for you in recycled card or recycled plastic courier bags from R3.

We ship items throughout New Zealand using Fastway or Courierpost. Once payment is confirmed and the courier has been booked, we will send you a tracking number. Estimated time for delivery 3-5 days. 

When shipping to Australia, you have two options. Untracked or tracked using NZ Post.

 

COSTS

$5 flat rate tracked within New Zealand

$8 tracked rural delivery in New Zealand

$15 untracked to Australia

$30 tracked to Australia

 

RETURNS

Items are bought as-is so there are no returns or refunds.

 

LOST PACKAGES WITHIN NZ

If your package has not arrived within the expected timeframe or you can’t track the package, contact us here or on our Instagram page so we can query things with the courier company.